At Nirali Food Machinery, we stand by the quality of our machines. All our machinery comes with a 1-year limited warranty covering only the electric motor under the following terms:
What is Covered:
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The warranty applies strictly to the electric motor supplied with the machinery.
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The warranty is valid for 12 months from the date of delivery.
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We offer a piece-to-piece motor replacement only if:
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The motor becomes non-functional due to manufacturing defects.
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The motor fails due to excess load under normal usage.
What is Not Covered:
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Any motor that has been submerged in water.
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Any motor that has stopped functioning due to contact with water, moisture, or liquid spills.
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Damage caused by negligence, mishandling, incorrect wiring, or unauthorized modifications.
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Issues arising from improper installation or external electrical faults.
Warranty Claim Process:
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The customer must notify us within the warranty period if the motor becomes non-functional.
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The defective motor must be returned to Nirali Food Machinery at the customer’s cost for inspection.
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Upon verification by our technical team, a free replacement motor will be issued only if the defect qualifies under this policy.
Note: The decision to approve or reject the warranty claim lies solely with Nirali Food Machinery based on inspection results.
For any warranty-related queries, please contact:
Email: support@niralifoodmachine.com
Phone: +91 76000 78449
