Privacy Policy

 

Privacy Policy

Effective Date: April 30, 2025

Website: www.niralifoodmachine.com

Entity Name: Nirali Food Machinery

Business Address: Global Industrial Area, Lodhika, Near Kisan Petrol Pump, 360022

Contact Email: support@niralifoodmachine.com

1. Introduction

Nirali Food Machinery (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our e-commerce website or interact with us in any other way. By accessing or using our website, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

A. Personal Information

We may collect the following personal details:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (via third-party gateway, not stored by us)

  • IP address and device identifiers

  • Purchase history and preferences

B. Non-Personal Information

  • Browser type and version

  • Operating system

  • Referral source

  • Usage data and analytics (via cookies)

3. How We Use Your Information

We use the information for purposes such as:

  • Processing orders and delivering products

  • Providing customer support

  • Enhancing website functionality

  • Sending marketing communications (with opt-out options)

  • Conducting internal audits and ensuring security

  • Preventing fraud or misuse of services

4. Legal Basis for Processing

We collect and process data:

  • With your consent

  • To fulfill a contract

  • To meet legal obligations

  • For our legitimate business interests

5. Data Sharing and Disclosure

We do not sell or rent your personal data. Data may be shared with:

  • Trusted service providers (e.g., logistics, payment processors)

  • IT and analytics partners

  • Legal/regulatory bodies as required
    All third parties are bound by confidentiality and data protection obligations.

6. Data Retention

We retain your data as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with laws

  • Resolve disputes and enforce contracts

7. Cookies and Tracking Technologies

We use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Store preferences
    You can disable cookies via your browser, but it may limit certain features.

8. Your Rights

You may have the right to:

  • Access, modify, or delete your data

  • Withdraw consent

  • Object to processing

  • File complaints with data protection authorities
    Contact us at [Insert contact email] to exercise your rights.

9. Data Security

We follow industry standards including:

  • SSL encryption

  • Secure payment gateway integration

  • Firewall and anti-malware protection

  • Access controls and regular audits
    While we strive to protect your data, no method is 100% secure.

10. Third-Party Links

Our site may contain external links. We are not responsible for their content or privacy practices.

11. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this policy. Revisions will be posted with an updated effective date. Continued use implies acceptance of changes.

13. Contact Us

For questions or concerns about this policy:

Email: suppot@niralifoodmachine.com

Phone: +917600078449

Address: Global Industrial Area, Lodhika, Near Kisan Petrol Pump, 360022

Legal Disclaimer:

This policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the IT Act, 2000 and is aligned with the Digital Personal Data Protection Act, 2023.